Last updated: 3 October 2026
1. Who we are
U&P Recruitment Ltd (“U&P”, “we”, “us”) is a recruitment agency and employment business specialising in New Homes Sales. We are registered in England and Wales under company number 14021894, and our registered office is at Unit 34, Basepoint Business Centre, Abbey Park Industrial Estate, Romsey, SO51 9AQ.
We are the data controller for the personal information described in this notice. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB363412.
If you have any questions about this notice or how we use your information, contact us at info@uandp.co.uk, by phone on 023 8027 0002, or by post at Unit 34, Basepoint Business Centre, Abbey Park Industrial Estate, Romsey, SO51 9AQ.
2. Who this notice covers
This notice explains how we collect and use personal information about:
- candidates: people looking for permanent or temporary work through us
- temporary workers: candidates we place in temporary assignments
- clients: contacts at housebuilders, agents and other organisations we recruit for
- referees and emergency contacts whose details candidates give us
- website visitors
3. What information we collect
Candidates and temporary workers. Your name, contact details, CV, work history, qualifications, the types of role, salary and locations you are interested in, interview notes, and references. If we place you, we also collect right-to-work documents, National Insurance number, bank details for payment, timesheets and pay records.
With your consent, or where the law requires it, we may also collect more sensitive information. This might include details of any adjustments you need for interview or work, or equal opportunities monitoring information. Monitoring information is optional and is only used in anonymised form.
Clients. Names, job titles, work contact details, and records of our communications and the vacancies you give us.
Referees and emergency contacts. Names and contact details, which we use only to request a reference or in an emergency.
Website visitors. Information about how you use our website, such as pages visited, your browser and device, and your approximate location, collected using cookies. See our Cookies page.
4. Where we get your information
Mostly directly from you: when you register, send us your CV, apply for a role, speak to a consultant or contact us. We may also get information from job boards and professional networking sites where you have made your profile available, from people who recommend you to us, from referees, and from clients who give us feedback on interviews or assignments.
5. How we use your information and why
The law requires us to have a lawful basis for each way we use your information.
| What we use it for | Lawful basis |
|---|---|
| Matching candidates to roles and sending CVs to clients (with your agreement before each submission) | Legitimate interests; contract, where you have asked us to find you work |
| Contacting you about roles we think will interest you | Legitimate interests |
| Checking your right to work in the UK and keeping records required by employment agency rules | Legal obligation |
| Paying temporary workers, handling tax, National Insurance, holiday pay and pensions | Contract; legal obligation |
| Providing our services to clients and managing our relationship with them | Contract; legitimate interests |
| Sending clients updates about the New Homes Sales market and our services | Legitimate interests (you can opt out at any time) |
| Making adjustments for interviews or work | Legal obligation; consent |
| Running and improving our website using analytics cookies | Consent |
| Dealing with complaints and legal claims | Legitimate interests; legal obligation |
We will always ask you before we send your CV to a client.
We do not make decisions about you using fully automated processes.
6. Who we share your information with
We never sell your information. We share it only where needed, with:
- clients who are considering you for a role, with your agreement
- referees, when we request a reference
- service providers who help us run our business, including our recruitment database provider (Eploy), our timesheet system provider (Timesheet Portal), our payroll and payment providers, our email and IT providers, and Google (website analytics)
- HMRC, pension providers and other authorities where the law requires it
- professional advisers, such as our accountants, lawyers and insurers
- a buyer, if all or part of our business is sold
Our service providers may only use your information on our instructions and must keep it secure.
7. Transfers outside the UK
Some of our service providers may store or process information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved contract terms.
8. How long we keep your information
We keep information only as long as we need it:
| Information | How long we keep it |
|---|---|
| Candidate details and CVs | 2 years after our last meaningful contact with you, unless you ask us to delete them sooner |
| Records required by employment agency regulations | At least 1 year after we last provided services to you, as the law requires |
| Temporary worker pay, tax and timesheet records | 6 years after the end of the tax year they relate to |
| Client contact details | While we have a working relationship, and 2 years after |
| Website analytics data | 14 months |
We will delete or anonymise information when these periods end.
9. Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct information that is wrong or incomplete
- ask us to delete your information
- object to us using your information, including for direct marketing
- ask us to restrict how we use your information
- ask us to transfer your information to another organisation
- withdraw your consent at any time, where we rely on consent
There is usually no charge for making a request, and we will respond within one month. Some rights only apply in certain circumstances, and we will explain if one does not apply.
To make a request, contact us using the details in section 1.
10. Keeping your information secure
We use appropriate technical and organisational measures to protect your information, including access controls and secure systems. Only staff who need your information for their work can see it.
11. Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right.
You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
12. Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed.